Industry World.

Back Again to write a new post about my experience working for 2 months in a fast food restaurant.
'M' .




I want to write about it as In this world not all customers are right .

Shall tell you my experience with some customer.

Customer 1 :
This old uncle came to buy 3 burger sets and wanted to takeaway, That day Im the only one who was in the counter alone so I had to prepare everything all by myself. As a staff there I had to follow instructions by the manager . In Mos Burger , After a customer had told us the orders that they want, We are suppose to prepare drinks, Soups, etc. before collecting money as we are suppose to serve customers first. So this uncle had order 3 burger sets which consist of 3 drinks and I had to prepare it alone before collecting his money . As I was preparing his drinks for takeaway , He asked me the total price and i said $25. After I finish preparing the drinks , he suddenly walkaway which left me dumbfounded and I had no choice but to use another counter ( There are 2 counters)  as He DID NOT gave me any money or whatsoever . When Im serving other customers using another counter, My manager came to change the money ( Usually in fast food restaurant they split money by morning to afternoon sales and afternoon to closing sales) My manager had asked me why was the orders left halfway , I had to tell him that the uncle did not gave me the money and walkaway . My manager told me that to cancel his orders and when he come back, tell him to order again, I had to obey his instructions and he had to change the money for both counter. After 10 mins when the uncle came back this was the conversation:

Uncle: My order ready or not , im rushing .
Me: Your order is not ready as you did not gave me tha cash and my manager had to cancel the order.
After that the uncle was angry and rage that he scolded me
Uncle: Why you cannot take my money first huh, Im rushing to somewhere now you tell me that  My order is not done what is this!!????
Me:You can order again as the burger are done and we just need to pack for you , And we are suppose to prepare your drinks before collecting your money.
Uncle: Why you cannot prepare the drinks later ? you can collect my money first what .
After that he scolded me loudly and he walk away...


I cant help but to say that this uncle is wtf .
-In the world he is not the only one who is rushing .
-I also cannot prepare the drinks later as there were many customers and If I was to collect his money and he walk away , the next customer will want to order their orders which makes me difficult to prepare later.
-He can place his money at the counter but he choose not to.

Im angry as i did nothing wrong and he scold me like wtf .


Customer 2 + others who did the same action:
After they order their set meals, We (Me+ other staffs) need to preapare their drinks and etc. After we prepare they will last minute say ' I do  not want ice, My burger I want to remove this etc.. ' This cause us LOTS of troubles as we need to prepare new drinks and need to inform the kitchen etc etc...

- Please for god sake , Please tell to staff you order next time to do not add items to your drinks or food , It causes for many F&B business lots of trouble.

Customer 3 + others:
I think they are very greedy for god sake as The customers ask for lots of chilli and ketchup sauce as usually we will place 2 chilli+2 ketchup in the baskets as we serve. Please use finish before asking another one cause not only you are wasting food but in third world countries , they cant even have proper food to eat.

AND for f--- sake

we are not waitress nor waiter, Dont raise your hands if you need sauce or mayonnaise or other items, Be considerate by going to the kitchen or counter to ask  for the items that you need.

Last but not least , this is go out to all customers be it you done it or not.
CLEAR YOUR EFFING TRAY. Common sense to all users do clear your tray eating , is a bad habit for not clearing your own rubbish after eating , I mean,hey you people are well educated , work in bank and high corporate companies and you cant even clear your trays like wts and wtf .  Not trying to offence anyone but basic common sense and being a considerate citizen.

PLEASE FOR GOD SAKE DONT THROW RUBBISH ON THE FLOOR. When Im sweeping the floor during closing , I find lots of random stuffs on the floor such as tissue ,forks ,spoon . I would understand that BUT BURGER BUN AND PATTY ON THE FLOOR??!!! I dont understand as the staffs gave you a tray you could have throw it on the tray but on the floor??!! (I Understand if it was accident but purposely??!!) It make us very difficult to clean and mop as some patty it will stick on the floor.


Oh and I have done burgers too, To customers out there, DO RESPECT PEOPLE WHO MAKE BURGERS or work in fast food restaurant , is not easy to work as we need to serve you to make you satisfied. Imagine you holding a hot burger bun  with your hands ( with one layer of glove) and taking the patty put some sauce and vegetables etc. before wrapping . IS AINT AN EASY JOB . and after working your skin starting to peel off .


AND last thing, If you can't wait for your burgers, simply dont order. There are lots of food out in the world and if you are an impatient person who cant wait for your orders. Just dont order.


X This post is not trying to offence anyone but to share and aware people to be a considerate citizen and to make fast food restaurant staffs to work easier X

To be very honest hiring people to work in fast food restaurant is tough. As long hours, Low salary , to be fast in making everything is not an easy job to aunties ,  teens and many more.



Hope to see more considerate people~

Have a good day ~